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filler@godaddy.com
EPIC is your branded account to issue assessments to your learners. EPIC stores your credits (the currency for DiSC reports) and gives you 24/7/365 access to issue, manage, and view your reports.
Welcome to your EPIC account! You'll first want to brand your account so that your reports will have your company information on the front cover.
Credits are the currency used within EPIC. Each assessment costs a certain amount of EPIC credits. E.g., The Everything DiSC Workplace assessment is 15 credits.
To determine the number of credits you need:
Gather respondent email addresses + first and last names
For one/few reports: You will add this information manually when Creating a New Report in EPIC
For a large group, you can simplify by collecting names and email addresses in a spreadsheet, with
EPIC allows you to send a custom message along with the standard instructions and link.
Sample custom message:
I am excited to provide you with access to DiSC, a well researched and respected team development tool we will be using to enhance collaboration within the organization. Please commit 20 minutes of uninterrupted time to answer the questions, considering them from a workplace perspective, completing the report by THIS DATE. You will first be asked to create a learner account. Upon completion of the assessment, you will have immediate access to the Catalyst learning platform, where you can learn about your style and look through the learning platform. If you have any questions, reach out to THIS EMAIL ADDRESS.
In EPIC, go to Manage Reports >> Create a New Report/Issue Access Codes.
Select Organization
Select Application
Set Delivery/Reminder Options and Add Respondents
After someone has completed a Catalyst Workplace, you can
AddEPIC now provides a simple three-step process to identify which of your learners are not yet on Catalyst (and the applications they are eligible to receive.) How?
For a detailed tutorial, make sure to consult the new video "Catalyst Upgrade from Existing Reports" in the Help section. an answer to this item.
It is generally standard for new employees to receive a letter welcoming them to the organization after accepting a position. Here are some ideas to perpetuate the onboarding experience and reinforce belonging.
EPIC now provides a simple three-step process to identify which of your learners are not yet on Catalyst (and the applications they are eligible to receive.) How?
For a detailed tutorial, make sure to consult the new video "Catalyst Upgrade from Existing Reports" in the Help section in EPIC.
If you've tried resending the assessment through EPIC (Manage Reports > Resend Login Information), then you can send them an email from your email account instead of EPIC.
First, you will need to find out their 10 digit Access code # (listed among the fields shown in Manage Reports > Edit Existing Reports or Resend Login Information.)
In the email, include:
OR USE TECH REPORT - SEE Qs below
24/7 EPIC Support for EPIC Administrators The EPIC Tech Support team is available for any of your EPIC administrator issues.
24/7 Catalyst Tech Support for EPIC Administrators and Learners Catalyst Tech Support is available for you or your learner has any issues on Catalyst (e.g., signing into Catalyst, issues with password retrieval):
Archiving a learner will remove them from their Groups, Department, and they will no longer be visible to other learners within the Catalyst organization. The learner wil only be able to view their own profile and style information.
As an administrator (who has Synchronize Your EPIC account (see above) you can remove a learner from their Groups and Department and they will no longer be visible to other learners within the Catalyst organization. Do this in Catalyst:
Now, this learner will only be able to view their own profile and style information.
Customize reports to suit your facilitation and clients. Want to change the name of the Everything DiSC Work of Leaders Profile to something Situational Leadership Guide? EPIC lets you do exactly that!
In EPIC, go to Personal Options > Manage Report Tailoring > Create a New Tailored Report.
Choose the report you want to customize. Then select “Use custom Program Name” and type in the information you would like to list on the report cover. You can even go one step further and rearrange the page order or remove pages of the report if you wish! You can always preview your report before making it final.
Contact Information: You have up to 7 lines of text of branded information that will appear on the front cover of your report. Only the first 2 lines are required.In addition to the report cover, your Contact Information is also displayed on:
Company Logo: You can add your logo, if you have one. This will appear the same places as your contact information.
Administrator Name: the primary contact for your account. This name is displayed in the default email subject line when assigning online access codes,
Outgoing "From" Name: This is the "Friendly" name that appears before the bracketed email address, e.g., Your HR Team.
Custom Subject: I recommend to change the default that includes variable to: Action Requested: Complete your DiSC report
System Notifications: include admin email address(es) you would like to be notified when a learner completes a report.
Credit Reminder: If you want to keep a credit balance (to issue reports anytime, rather than waiting to receive credit transfers after payment), include that number here. If you insert 100, the email addresses you input in System Notifications (above) will receive an email alert that your EPIC Credit balance is running low.
Time Zone: Set your time zone, relevant when you set future deliver options for reports.
Session Timeout: As a security feature, EPIC automatically logs you out of the system when no activity is occurring. The default setting is 20 minutes of inactivity, but you can choose to increase this amount up to 120 minutes. (I use the max.)
View Report Online Default: Set a default of either Yes or No to have the View Report Online option default to one or the other for Respondents during Access Code creation - which you can override when sending reports. With Catalyst, reports are alwasy viewed.
Enable Future Delivery and Auto Reminder: You can initiate reports to be sent at a later date AND you can have the system send an automatic reminder to Respondents with incomplete assessments on a certain date. (I suggest you click to enable.)
Customize the subject line for the Auto Reminder email
Once you've activated the Delivery and Auto Reminder feature, you also have the option to use a Custom Reminder Subject when using the Auto Reminder feature. This allows you to specify a unique email subject line for the Auto Reminder email message. (I suggest you click to enable.)
CLICK SAVE TO SAVE THESE SETTINGS. Then you can sample a report cover.