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If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
October 25th will be remembered as a day of honor for these soldiers who march into a battle where they are outnumbered 5 to 1. Shakespeare’s words are brilliantly rendered by Kenneth Branagh in this movie clip.
GOOD TO GREAT: WHY SOME COMPANIES MAKE THE LEAP AND OTHERS DON’T
Jim Collins
TEAM OF RIVALS THE POLITICAL GENIUS OF ABRAHAM LINCOLN,
Doris Kearns Goodwin
THE FIVE DYSFUNCTIONS OF A TEAM,
Patrick Lencioni
THE ANATOMY OF CHANGE: A WAY TO MOVE THROUGH LIFE’S TRANSITIONS,
Richard Strozzi-Heckler
THE ART OF WAR
Sun Tzu
PRIMAL LEADERSHIP: REALIZING THE POWER OF EMOTIONAL INTELLIGENCE
Daniel Goleman
THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE
Stephen Covey
MULTIPLIERS: How the Best Leaders Make Everyone Smarter
Liz Wiseman, Greg Mckeown
DESCARTES ERROR: EMOTION, REASON, AND THE HUMAN BRAIN
Antonio Damasio
Susan Scott
iMMUNITY TO CHANGE: HOW TO OVERCOME IT AND UNLOCK THE POTENTIAL IN YOURSELF AND YOUR ORGANIZATION
Robert Kegan, Lisa Laskow Lahey
LANGUAGE AND THE PURSUIT OF HAPPINESS
Chalmers Brothers
YOUR BRAIN AT WORK:STRATEGIES FOR OVERCOMING DISTRACTION, REGAINING FOCUS, AND WORKING SMARTER ALL DAY LONG,
David Rock
WHEREVER YOU GO, THERE YOU ARE: MINDFULNESS MEDITATION IN EVERYDAY LIFE,
Jon Kabat-Zinn
Kim Scott
ASSESSMENTS:
GALLUP: STRENGTHSFINDER
DiSC: EVERYTHING DiSC
SCARF: SCARF self assessment
EDUCATION:
INSTITUTE OF TRANSFORMATIONAL LEADERSHIP
INSTITUTE OF HEARTMATH
Reduce stress, self-regulate emotions and build energy and resilience with these HeartMath tools:
HeartMath Quick Coherence Technique
HeartMath Appreciation Tools
HeartMath Solutions for Stress
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